Cookie Policy for Antalis Substr8

The Antalis Cookies Policy describes what cookies are, what they do and how we use them.

General information 

Cookies are small files of numbers and letters which are stored on a Business Contact’s computer when they access certain websites. These cookies are used to improve Business Contact experience on the particular website by remembering who the Business Contact is. However, the Business Contact can also choose not to download cookies. Certain functionalities may not be available to Business Contacts who do not accept Cookies.

Cookies used on this website and purpose

Our website uses the following cookies for the following purposes:

Essential cookies

These perform a variety of functions, such as keeping a visitor logged in to their account, retaining items in the shopping basket or if a quote is requested, ensuring information is displayed correctly on the website and recording whether visitors have accepted the use of cookies.


We use Google Analytics, Google Search Console and Microsoft Bing to assess how visitors use the website, to understand how visitors arrived at the site (e.g. using keyword searches), to monitor how long visitors remain on the website and when they return, and to control website traffic at busy times. These cookies use anonymous information only.


We use cookies to enable automated email services to work and to enable visitors to see the correct view of the website, for example if different versions are being tested. Cookies are also used for the management of orders, collections and deliveries. If the website offers product reviews, surveys, live chat facilities or videos, cookies will be used to manage this functionality.


If you select a branch or location or indicate other preferences, a cookie will remember that information.

Performance monitoring:

These cookies record a visitor’s progress through a browsing session for problem solving and to identify an errors in the use of the site that the visitor may experience. They also link a visitor’s actions with website usage and performance. Some cookies identify the visitor’s IP address, browser and device type.


We use Google DoubleClick, Google Ads, Microsoft Bing Ads and Eloqua to monitor how visitors to the website respond to adverts and to ensure that adverts are targeted to the visitor’s preferences, both on this website and on other websites. Cookies from Eloqua ensure marketing communications are relevant and monitor how customers respond to emails. They are also used to send emails in reaction to onsite behaviour i.e. reminders about items left in the shopping basket.

Social Media

Cookies track the products viewed by a visitor to the website and may serve similar adverts on when the user visits their Facebook, Twitter or LinkedIn page. Other cookies enable visitors to share or like items on our website using social media buttons.

3rd Party Cookies

We also use third-party cookies, like Google Analytics and Hotjar in order to analyse the use of this website.

Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users’ computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google’s privacy policy is available here.

Hotjar is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. We do not use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.

Right to object to the installation of cookies 

Business Contacts of the Internet and this website may block and delete cookies and change the duration for which cookies are stored via their browsers (usually via ‘Tools’ or ‘Options’ / ‘Privacy’ or ‘Confidentiality’). Doing so will, however, affect their browsing experience. Although the systematic disabling of cookies on a browser will prevent the Business Contact from being able to use certain services or functionalities provided by ANTALIS, it will not constitute a loss for the Business Contact, who will not be entitled to any compensation as a result.

Deleting cookies

Internet browsers and website Business Contacts may also delete existing cookies from their computer by configuring their browser accordingly (usually via ‘Tools’ or ‘Options’ / ‘Privacy’ or ‘Confidentiality’). Doing so will, however, affect their website browsing experience and prevent them from enjoying the benefits of the cookie. Further information on deleting cookies can be found here.

Useful Links


If you have a query about this Privacy, please contact ANTALIS’ Global Data Protection Officer by sending a request to the following dedicated email